1. No Returns

  • All sales are final.
  • We do not accept returns for any reason, including dissatisfaction with the product, change of mind, or incorrect purchase.

2. No Refunds

  • Payments made at the time of purchase are non-refundable.
  • Shipping, handling, and other service charges are also non-refundable.

3. Exceptions

The only exception to this policy is if the product delivered is:

  • Defective or damaged during shipping.
  • Wrong item sent compared to what was ordered.

In such rare cases, you must contact us within 48 hours of delivery at trokioindia24@gmail.com or call +91 9167554170.
We will review your case, and if approved, we will provide a replacement (not a refund).

4. Contact Us

If you have any questions regarding this policy, please reach us at:

  • Email: trokioindia24@gmail.com
  • Phone: +91 9167554170
  • Address: City Center, Shop No. 254, 1st Floor, Opposite Best Bus Depot, D B Marg, Mumbai Central, PIN 400008